cb9999 Responsible Gaming — Your Protection Is Our Priority
cb9999 believes that gaming should be enjoyable, not stressful. We follow the highest standards to protect every player and are committed to providing you with a safe and healthy gaming experience.
What is Responsible Gaming and Why It Matters
Online gaming is a form of entertainment. However, like any entertainment, if it goes out of control it can have a negative impact on your personal, family, and financial life. Responsible gaming at cb9999 means knowing your own limits — deciding in advance how much time and money you will spend.
We want every one of our players to play mindfully and for fun. Gaming to chase profits or to escape problems is never a healthy habit. cb9999 will always be here for you — if gaming starts to become a problem, reach out to us.
- Play within your own budget
- Do not place more bets trying to recover money you have lost
- Do not think of gaming as a source of income
- Do not prioritise gaming over your family, friends, and work
- Take regular breaks and participate in other activities
Our Protection Commitment
cb9999 ensures the following:
- Accounts for those under 21 are prohibited
- Self-exclusion and limit-setting features available
- 24/7 live support in Bengali
- Platform secured with SSL encryption
- Fair and transparent gaming guaranteed
Our Protection Tools and Features
cb9999 provides you with several effective tools to keep your gaming in check. Use them and enjoy a healthy gaming experience.
Deposit Limit Setting
Set a limit in advance on how much you will deposit each day, each week, or each month. If you reach this limit the system will automatically alert you. Lowering a limit is immediate, but a 24-hour wait applies to increase one.
Deposit ControlTime Limit Feature
Set a daily time limit for how long you will spend gaming. Once that time is up, cb9999 will suggest you take a break. Regular breaks help build healthy gaming habits.
Time ManagementSelf-Exclusion
If you feel you cannot control your gaming, you can exclude yourself from your account for a set period. Options are available to close your account for 30 days, 90 days, or permanently. Once activated, this takes effect immediately.
Self-ExclusionReality Check
If you have been gaming for a long stretch without a break, cb9999 will send you a reminder. This notification will show your total play time and spending so you can make an informed decision. It keeps you aware of your real situation.
Awareness ReminderCooldown / Break Mode
If you need a temporary break from gaming, activate a cooldown period of anywhere from 24 hours to 7 days. During this time you will not be able to log in or place any bets. This break is very beneficial for your mental wellbeing.
Temporary Break24/7 Support Service
If you want to talk about a gaming problem, cb9999's live chat support is available in Bengali around the clock, 24 hours a day. You can also reach us by email. Our trained team will guide you in the right direction.
Live SupportAge Verification Policy
Only individuals aged 21 or older may open an account and play at cb9999. This is our strict policy and no exceptions are possible under any circumstances.
Each user's age is verified at the time of account registration. In cases of doubt, we may request a copy of a national identity card or other ID document. If proof is found that an account is being used by a minor, the account will be closed immediately and all deposited funds will be returned.
If you have a family member between the ages of 18 and 20 who may access gaming sites, use parental control software and keep your login credentials private.
Important Warning
Never share your cb9999 account password with anyone else. Using another person's account, or allowing someone else to use your account, is against our rules and may result in account termination.
Age Verification Process
- Provide your date of birth during registration — if you are under 21, registration cannot be completed
- Submit a copy of your national identity card or passport if required
- Our team will complete verification within 24 hours
- After successful verification, your account will be fully active
For any questions about age verification, contact us via live chat or email: [email protected]
Deposit and Withdrawal Limits
An important part of responsible gaming is sticking to financial limits. The following limits apply at cb9999 — they help protect you from overspending.
| Item | Minimum Amount | Method | Processing Time |
|---|---|---|---|
| Deposit | ৳500 | bKash, Nagad, Rocket, Bank Transfer | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket, Bank Transfer | Within 1 hour |
| Personal Daily Limit | As per your preference | Set via support | Takes effect immediately |
| Personal Weekly Limit | As per your preference | Set via support | Takes effect immediately |
| Self-Exclusion (minimum) | 30 days | Apply via support | Takes effect immediately |
Tip
Allocate only a fixed portion of your monthly entertainment budget to gaming. Contact our 24/7 live chat support to set a personal limit — we will help you get it set up easily.
Financial PlanningRecognise the Warning Signs
Watch for the signs below to understand whether gaming is becoming a problem. If even one of them applies to you, it is time to seek help.
Psychological and Behavioural Signs
- Trying to recover losses by placing more bets after a loss
- Being unable to stop gaming, or feeling restless when you do
- Lying to family or friends about your gaming
- Thinking about gaming constantly
- Gaming to escape stress or depression
- Feeling irritable or angry when you stop gaming
Financial and Social Signs
- Borrowing money or breaking into savings for gaming
- Spending money on gaming instead of essential expenses
- Neglecting work, studies, or family responsibilities
- Gaming causing problems in your relationships
- Hiding from yourself how much you are spending on gaming
- Having difficulty paying bills or repaying debts
If any of the signs above apply to you, do not delay — contact cb9999 support. We will help you while keeping your identity confidential.
How to Activate Self-Exclusion
Self-exclusion at cb9999 is a powerful tool that helps you keep yourself away from gaming. Follow the steps below.
Step 2: Submit Your Request
Apply for self-exclusion and let us know the duration you want (30/90 days or permanent).
Step 3: Confirmation
Our team will activate self-exclusion on your account immediately and send you a confirmation.
Step 4: Account Closed
No bets or deposits will be possible until the set period ends. To reopen your account after the period has ended, contact support.
Tips for Healthy Gaming
Follow the advice below to build responsible gaming habits. Small changes will make your gaming experience more enjoyable.
- Set a fixed budget before you start gaming and stick to it
- Think of gaming as entertainment, not a way to earn money
- Do not game when you are tired or under stress
- Avoid gaming when drinking alcohol or under the influence of other substances
- Take at least a 10-15 minute break every hour
- After a loss, keep a cool head before making decisions — do not act on emotion
- Alongside gaming, make time for family, friends, and hobbies
- Regularly review your spending and keep it within limits
Where to get help
Gaming addiction is a recognised health issue. If you feel that you or someone you know needs help, feel free to contact cb9999 support.
cb9999 Support
- 24/7 Live Chat — speak directly in Bengali, your identity will be kept confidential
- Email: [email protected]
- If you share your concern with us, we will help you set limits or self-exclude
Seeking help for gaming addiction is an act of courage — we are here for you.
Questions about responsible gaming
Play safe, play happy
cb9999 is always by your side. For any questions or if you need help, reach out to us — we place responsible gaming as our highest priority.